We will ship your items on the same day if you ordered before 10am otherwise they will be sent on the next available working day. Items should arrive within 2-5 working days. Please note delivery times may be extended during holiday periods.
Please wait at least 4 working days before contacting us. Ensure your address is correct. If it hasn't arrived within 4 working days please contact us using the form or email [email protected]
Yes we ship to the USA and the UK. We are working on a solution for the EU - for now we can only ship to the UK, US & NI
We offer FREE delivery on all orders over £15, you will be informed of any delivery charge before you place your order.
We accept all major credit & debit cards via Stripe.com. We do not store payment details, your information is safe.
We never store any of your financial information. When you submit your order we encrypt everything via SSL for your safety. We use Stripe & FoxyCart which means we never store any of your details on our server.
In order to minimize the risk of security incidents, we fully outsource all payment processing to FoxyCart.com & Stripe.com. FoxyCart & Stripe are PCI DSS (Payment Card Industry Data Security Standard) Compliant as a Level 1 Service Provider, and are listed on both Visa and MasterCard's global registries. Anytime you submit payment information via our website, you are submitting through FoxyCart & Stripes secure infrastructure. If you opt to save your payment information during checkout, that information is stored at FoxyCart & Stripe. We don't have access to your payment details except for the last 4 digits, the card type, and the expiration date.
